hyphen has consistently provided quality manuscript development and processing services, and everyone in the company reflects their commitment to quality service, together with a transparent approach in negotiating issues that inevitably arise during the process. I enjoy all aspects of working with hyphen, from the detailed approach to their work, to their fascinating insights and observations based on their successful school consulting business.

Although I generally refer to myself as an author these days, my career encompasses a wide range of roles, including teacher trainer, project manager, series editor, actor, director, cartoonist, columnist and presenter, reflecting my belief that our development as professionals is a never-ending process of meeting new challenges. Personally, I’ve gained from the invaluable feedback that hyphen has provided on my ideas, helping me to target them even more effectively at the market’s needs.

In my view, for a project to develop well and get a good work flow, you need to share the same enthusiasm, interest, curiosity, understanding and philosophy (which doesn’t mean that you have to agree on everything; on the contrary). I believe this happened between hyphen and me. I’ve enjoyed myself for one whole year working with the hyphen crew and I feel very privileged to have met and worked side by side with them!

I would like to say a BIG THANK YOU to everyone involved. It's been a lot of hard work, but the reward is that the results are absolutely fabulous; we have a hit record on our hands! Many thanks for all your enthusiasm, expertise and hard work.

Everyone at hyphen is pulling out the stops to help us, publishers, achieve!

hyphen has provided McGraw-Hill with a wealth of exceptional full-service editorial, design, and production management for the past two years. They have also provided competitive pricing and magnificent customer service at each turn in the road. The design quality of hyphen's work is tremendous and they have never missed a date.

hyphen have handled the production of several complicated, multi-level courses for us and have delivered within the very tight deadlines in all cases. They are a great support, and you know their project manager will deal with anything you throw at him, from late changes to moving deadlines. A pleasure to work with!

After years of working with hyphen on a wide range of projects, in a number of different capacities and for a number of very different markets, I enthusiastically recommend them to anyone looking for quality end-to-end project management, or for specific needs within a project. My closest experience with hyphen entailed developing and adapting products for the Middle East. They were responsive to - and proactive in - identifying market (and, of course, client) needs and process and product improvements beyond the scope of what was required. Quality assurance, deadlines and budgets were all in good hands, and when problems arose, hyphen was there to resolve them. But what I remember most is the human dimension: while consistently maintaining an entirely professional attitude, the staff at hyphen are personable, friendly and warm.